Legal

Terms of Service

The terms governing your use of AKARA's website and services.

Effective date: February 2026

Last updated: February 2026

Company: Natura Springs Beverages (AKARA)

Registered Office: Second Floor, 140/2, Channi Kamala, Tehsil Bahu, Channi Himmat, Jammu – 180015

Contact: info@akarawater.com

1. Acceptance of Terms

These Terms govern your access to and use of AKARA's website, online platforms and Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Definitions

  • "Services" means the website, online forms, ordering portals, trade materials and related digital services provided by AKARA.
  • "User", "you", "your" means any person accessing or using the Services.
  • "Buyer", "Partner" denotes a HORECA customer or other commercial purchaser.

3. Use of Website & Content

All content on AKARA's website — text, images, logos, designs, and documents — is owned or licensed by AKARA. You may view, download or print information for personal or internal trade use only. Reproduction, redistribution, or commercial use without our prior written consent is prohibited.

4. Trade & Ordering (General)

Enquiries & Samples

Trade enquiries may be submitted via contact forms or email. Sample dispatches are subject to stock availability and any trial terms we communicate.

Orders

Orders are accepted by mutual agreement (written/email confirmation). An order becomes binding only when accepted by AKARA in writing.

Pricing & Payment

Prices provided are exclusive of taxes and delivery unless stated. Payment terms (advance, credit, net days) are agreed per account. AKARA reserves the right to change prices with notice.

Minimum Order Quantities (MOQ)

MOQs may apply and will be indicated during the account setup or order confirmation.

Delivery & Risk

Delivery terms (INCOTERMS or local equivalent) will be confirmed in writing. Risk passes to Buyer on delivery as specified in the order.

Returns & Claims

Claims for damaged or non-conforming goods must be notified within 7 days of delivery. Goods should be preserved for inspection. Perishable product returns are subject to quality verification.

5. Intellectual Property

All intellectual property rights in AKARA branding, marks, designs and materials belong to Natura Springs Beverages. Use of AKARA marks by partners requires prior written permission and must conform to brand guidelines. Unauthorized use is prohibited.

6. User Conduct

You agree not to:

  • Use the Services for unlawful or fraudulent purposes
  • Misrepresent your identity or business
  • Interfere with the functioning of our Services
  • Transmit harmful or malicious content

Violation may result in suspension or termination of access.

7. Privacy & Data Protection

Processing of personal data is governed by our Privacy Policy. By using the Services, you consent to such processing for the purposes set out therein.

8. Disclaimers & Limitation of Liability

No Warranty

The Services are provided "as is". AKARA does not warrant that services are uninterrupted, error-free, or secure.

Product Information

While we endeavour to ensure accuracy, product descriptions, nutritional data, and lab results may vary. For binding specifications, refer to certificates and trading documents provided by AKARA.

Limitation of Liability

To the maximum extent permitted by law, AKARA and its affiliates are not liable for indirect, incidental, consequential, punitive or special damages arising from use of the Services or products. AKARA's aggregate liability for any claim connected to the Services or products will not exceed the amount paid by you to AKARA in respect of the relevant order in the 12 months preceding the claim.

9. Indemnity

You agree to indemnify and hold AKARA harmless from all claims, liabilities, losses or expenses arising from your breach of these Terms or misuse of the Services.

10. Force Majeure

AKARA is not liable for delays or failures in performance due to causes beyond reasonable control (natural disasters, strikes, regulatory action, supply chain disruptions). In such events, AKARA may suspend performance or adjust delivery.

11. Termination

AKARA may suspend or terminate access to Services at any time for breach, fraud, or where continued provision is impracticable. Termination does not affect rights or liabilities accrued prior to termination.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Jammu & Kashmir. Parties will endeavour to resolve disputes amicably before litigation.

13. Notices

Notices to AKARA should be sent to: info@akarawater.com or to the registered office address. Notices to you may be sent to the email address you provide.

14. Changes to Terms

AKARA may update these Terms from time to time. Material changes will be notified on the website or by email. Continued use of the Services after changes constitutes acceptance.

15. Miscellaneous

  • Severability: If any provision is invalid, remaining provisions remain in effect.
  • Waiver: Failure to enforce any right is not a waiver of that right.
  • Entire Agreement: These Terms together with the Privacy Policy constitute the entire agreement regarding the Services.

16. Contact

For commercial, legal or compliance enquiries:

info@akarawater.com

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